Due to the global health challenges we are facing, the shipping time may takes longer. But HomeDepart remains committed to serving you.

Return&Exchange


Thank you for shopping at Homedepart. Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction.

If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Please send email to service@homedepart.com, we will send you the return instructions.  For orders returned,  a 15% cancellation fee is applied

Note: customer is responsible for return shipping cost and any other related return charges (including possible custom fee). 

Easy Exchanges:

Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.

Returns &Exchanges Policy

-Purchase (except swimwear and final sale) can be returned or exchanged within 15 calendar days from the delivered date.

-Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact ! If not, the buyer is responsible for all incurred fees and no refund will be issued.

Items that do not meet these criteria will not be considered for return.

- Returns & Exchanges Address, Please contact the service for the detailed address.

Return Procedure:

1.Contact our customer service to email us a picture showing the problem/defect.

2.Get return address from our customer service

3.Send items back to us.

4.The refund will back to your account in 7-10 business days when we receive items.

Purchase Not Eligible for Return

-Final sale item(s) is not eligible for return or exchange.

-You must email us a picture showing the problem/defect.

Order Cancellation

Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.

Contact us

If you have further questions / issues, please don’t hesitate to contact us at  service@homedepart.com


X

Buy 3 Items Get 5% Off-Code:HD05
Buy 5 Items Get 10% Off-Code:HD10
Buy 8 Get Extra 15% Off-Code:HD15